Shipping, Payment & Delivery

Your order will be delivered by the German Post (uninsured) and/or by DHL (insured).
The shipping of small items of low value is cheapest by German Post.
For shipments as letters by German Post tracking is not possible, and furthermore they are extremely slow and take up to 14 days (!).
You can alternatively select a faster and more expensive shipment by DHL, but you must bear the cost.

We usually ship within 1-2 business days, but always at the latest the Monday following your order.
We always have the advertised articles in stock (unless otherwise specified in the article description). In case of an unexpected accumulation of orders, it may occur that an article is not available. In this case, we will inform you if we can not deliver within 7 days.

The shipping costs are calculated according to the weight and type of goods shipped (with a lump-sum weight class for packing materials depending on the size of the package). Depending on payment method, there may be additional fees (see payment methods).


Applicable to Germany:

If desired, for a fee you can specify an insured shipping via DHL. Fees generally are not considered shipping costs.

For shipments containing other products the following applies:
  • up to 500g = 1.70 €
  • up to 1 kg = 3.00 €
  • up to 3 kg = 4.90 €
  • up to 10 kg = 7.50 €
  • up to 20 kg = 13.50 €
  • up to 31.5 kg = 15.90 €
  • Higher weights are only shipped after personal consultation and inquiry.

All orders over 200 € are shipped free of charge within Germany!

Explanation of Payment (within Germany):

Paypal (pre-payment): Payment via a Paypal account or as a guest without Paypal payments or Giropay (Sofortüberweisung).
For payments without a Paypal account, press the word "Continue" that appears after the sentences "You don't have a Paypal Account? With Paypal make payments easy, fast, and secure." in the Paypal window. Then using the "Pay with" button, select the alternate payment method.
The delivery takes place immediately if the product is available.
Bank transfer (pre-payment): please transfer the money in advance. We ship immediately once payment is received.
Direct Debit (pre-payment): We draw the money within 24 hours of your order. If your bank details were correct and you have sufficient funds, your order is shipped after 2 days.
Cash On Delivery (COD): There are COD fees of 5.95 Euro for general shipments and 9.95 Euro for pure book shipments. In addition, you must pay an additional 2 Euro to the deliverer.
As a formula: 5.95 € or 9.95 € (COD fees) + 2 € (to the supplier) = 7.95 € or 11.95 € total.
Add to this the normal shipping costs.


Applicable to shipping within the EU:

  • The shipping costs depend on the weight and increase with each kilogram.
  • The minimum shipping charges are 4 Euro and apply up to 500g.
  • The maximum shipping cost is 40.20 Euro and applies up to 31 kg.
  • The prices between the maximum and minimum will be calculated automatically when ordering.
  • Your shipping costs will be displayed before you submit your order, so that you can cancel if you decide the shipping costs are too high.
  • Weights are higher than 31 kg are only shipped after personal consultation and inquiry.

Shipping outside the EU:

The shipping costs are automatically calculated according to the country selected and are different depending on weight and country group. Your shipping costs will be displayed before you submit your order, so that you can cancel if you decide the shipping costs are too high. You may also request the exact shipping costs for your country.

Explanation of Payment (outside of Germany):

Paypal (pre-payment): Payment via a Paypal account or as a guest without Paypal payments or Giropay (Sofortüberweisung).
For payments without a Paypal account, press the word "Continue" that appears after the sentences "You don't have a Paypal Account? With Paypal make payments easy, fast, and secure." in the Paypal window. Then using the "Pay with" button, select the alternate payment method.
The delivery takes place immediately if the product is available.

Bank transfer (pre-payment - EU only): please transfer the money in advance. We ship immediately once payment is received.